Refund policy
Returns & Exchanges
Every Positive Pressure product is made to order. Please review the product details, color, and size guide before placing your order. If you have a question, email us at itspositivepressure@gmail.com—we’re happy to help you choose.
Changes of mind, sizes, and colors
Because each item is made for your order, we do not accept returns or exchanges if you change your mind or select the wrong size or color at checkout.
Damaged, defective, or misprinted items
If your item arrives damaged, defective, or misprinted, email itspositivepressure@gmail.com within 30 days of receiving it. Include your order number, a description of the issue, and clear photos of the item.
We’ll review your claim with our fulfillment partner. If approved, we’ll arrange a replacement or refund. You do not need to send the item back unless we give you specific instructions.
Lost packages
If your package has not arrived, email itspositivepressure@gmail.com within 30 days of its estimated delivery date. Include your order number so we can investigate.
Incorrect addresses and unclaimed packages
Please double-check your shipping address at checkout. If a package is returned because the address was incorrect or it was not claimed, contact us. Reshipping may be possible, and additional shipping charges may apply.
Contact us before sending anything back
Please do not mail an item back without contacting Positive Pressure first. Email itspositivepressure@gmail.com with your name and order number, and we’ll help with the next steps.